Data Collection
Sirf wo information collect karte hain jo aapko account kholne aur payments process karne ke liye zaroorat hai.
LEGAL REFERENCE
Aapke Privacy Ka Standaard
ak 74 par aapka personal information aur account ki hifazat hamara pehla karwaya hai. Hum samajhte hain ke JazzCash, Easypaisa, SadaPay ya Raast se jo transaction aap karte...
Transparency mein commitmentLocal payment data protectedAccount security firstAapka control, aapka choice
Hamari Privacy Policy ke Buniyadi Nuqat
Jab aap ak 74 par account kholte ho, to hum aapka naam, email, phone number aur address collect karte hain. Agar aap JazzCash ya Easypaisa se deposit karte ho, to un payment networks ke sath data share hota hai — lekin sirf transaction complete karne ke liye. Hamara server Pakistan aur supported regions mein access allow karta hai jahan local qanoon ijazat
deta hai. Aapka withdrawal history, login records, aur game activity hamari secure servers par store rehta hai. Hum kisi third party ko aapka financial data nahi bechte. Jab aap account delete karte ho ya logout karte ho, data retention hamari privacy guidelines follow karta hai.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
HAMSE POOCHIYE
Privacy ke Baare mein Sawal?
Agar privacy policy ke baare mein koi sawal ho ya aapko apne data ke baare mein jaankari chahiye, to hamara support team har din tayyar hai.
Team online
Email Support
[email protected] par likhen aur apne concern batayein. Hum 24 ghanton mein jawab dete hain.
In-App Help
Apne ak 74 account mein Help section khol kar privacy se related query bhej sakte ho.
Account Settings
Aapke account ka Data & Privacy section mein aap apne personal info manage kar sakte ho.
SECURE AAPKA ACCOUNT
Hum Kaise Security Rakhtay Hain
ak 74 industry-standard encryption use karta hai aapke data ko protect karne ke liye. Har transaction JazzCash, Easypaisa, SadaPay ya Raast through secure channels se hota hai.
SSL Encryption
Aapka login aur payment info end-to-end encrypted rehta hai. Hamara server 256-bit SSL certificate use karta hai.
Two-Factor Authentication
Account security badhane ke liye 2FA enable kar sakte ho. OTP aapke registered phone par aata hai.
Payment Verification
JazzCash, Easypaisa ya SadaPay se withdrawal ke liye aapka identity verify hona padta hai.
Session Security
Aapka login session 30 minute inactivity ke baad auto-logout ho jata hai.
Data Isolation
Har user ka data separately stored rehta hai. Aapke login credentials encrypted format mein save hote hain.
Audit Trails
Hamara system har login, withdrawal aur account change ka record rakta hai verification ke liye.
POLICY CLARITY
Hamara Privacy Approach Saaf Hai
Hamari privacy policy simple aur transparent hai. Hum nahi chupate kya data collect hota hai aur kya nahi.
Third-Party Sharing
JazzCash, Easypaisa, SadaPay aur Raast ke sath sirf transaction data share hota hai — kuch aur nahi.
User Access Rights
Aap apne data dekh sakte ho, edit kar sakte ho, ya delete kar sakte ho account settings mein jakar.
Retention Period
Account close hone ke baad aapka data hamara legal obligation aur tax records tak stored rehta hai.
Cookie Policy
Hamara site cookies use karta hai login session aur preference track karne ke liye — lekin personal data store nahi karte.
Updates to Policy
Agar policy mein koi badlav aaye, to hum email se notify karte hain. Naye terms accept kiye bina app use nahi kar sakte.
No Marketing Sharing
Aapka email ya phone number hamara marketing ke liye third party ko nahi bheja jata — sirf service updates ke liye.
ACCOUNT MANAGEMENT
Aapka Control, Aapka Faisla
ak 74 par aapke paas full control hai apne personal data aur account preferences par. Aap kabhi bhi apne information update kar sakte ho ya privacy settings change...
Profile Edit
Apne account mein Settings tab khol kar naam, email, phone...
Withdrawal Info
JazzCash, Easypaisa, SadaPay ya Raast account details add, change, ya...
Login Activity
Apne account ke login history dekh sakte ho aur suspicious...
Communication Preferences
Email notifications on ya off kar sakte ho. Hum sirf...
Data Export
Apne account data ka complete export request kar sakte ho...
Account Deletion
Jab aap account permanently delete karte ho, to aapka active...
Privacy Policy ke Ardhay Questions
Hamara server 256-bit SSL encryption use karta hai. Aapka password hashed format mein stored hota hai. Login, withdrawal aur game activity logs hamari secure database mein protected rehti hain. JazzCash, Easypaisa, SadaPay aur Raast transactions unke secure payment gateways through process hote hain.
Nahi. Hamara privacy policy clearly likha hai ke aapka personal information sirf service deliver karne ke liye use hota hai. Marketing, analysis, ya third-party advertising ke liye koi data share nahi karte. JazzCash, Easypaisa ya SadaPay ke sath sirf transaction-specific data share hota hai.
Account deletion ke baad aapka active profile aur game history immediately delete ho jata hai. Lekin tax records, withdrawal history aur payment verification details hamari legal obligation ke tahat 5 saal store rehti hai. Yeh Pakistan ke financial regulations ke mutabiq hai.
Aapke account ke Withdrawal section mein jaen. Apne registered JazzCash, Easypaisa, SadaPay ya Raast account details ko edit kar sakte ho. Naya number add karte waqt OTP verification hota hai security ke liye.
Haan, hamara site session cookies use karta hai aapko logged-in rakhnay ke liye aur preference store karne ke liye. Lekin ye cookies personal information jaise naam ya payment details nahi store karte. Aap apne browser settings mein cookies disable kar sakte ho.
[email protected] par likhen apne concern ke saath. Hum 24 ghanton mein acknowledge karte hain aur investigation shuru karte hain. Agar aapko lagta hai hamara policy violate hua hai, to aap apne supported region ke data protection authority ko bhi complaint kar sakte ho.
Kisi bhi significant change se pehle hum aapko email karte hain aur account mein notification dete hain. Aapke paas naye terms accept karne ka option hota hai. Agar aap naye policy se agree nahi karte, to aap account delete kar sakte ho.